Customer service ordering, payments, repair and returns.
The minimum quantity is one. We want to give you, our customer, the opportunity to create and design your bag – a bag that fits your personal needs in size, design, and customization. You design the bag on our website using the design page, confirm and pay, and we produce the bag for you. This means you, or a friend receiving it as a gift, gets a unique bag.
Yes, you can. We will notify you when your order is confirmed and goes into production. Our delivery partner will notify you when they receive the order. They will also provide you with a waybill number, which you can use to track the delivery status.
We accept all types of electronic online payments, including credit cards such as Mastercard, Visa, Diners Club. We also accept e-wallet payments through Samsung Pay. If you prefer to pay cash, please visit one of our affiliate partners in the UAE.
After we receive your payment, you will receive an order confirmation via email. Our customer service team will then review your order details to ensure everything is in order. This includes:
- Verifying that your text is legally and culturally appropriate within the UAE.
- Checking the format of any logo files you transmit.
- Confirming that the delivery address is within the UAE.
If everything is correct, we proceed with production:
- Fabric Cutting: We cut the fabric based on the size and colors you chose.
- Embroidery: We start the embroidery process for the name, flag, and icon or logo you provided.
- Assembly: We select the buckles you chose and sew everything together.
- Packaging: Once assembled, we package the bag.
The bag is then handed over to Our Delivery Partners. At this point, you will receive a message informing you that your bag is on the way. You will have the opportunity to arrange the delivery time and location with Our Delivery Partners.
Once the bag is delivered, you will receive a notification from Our Delivery Partners. You can then open your parcel, take out your customized bag, and start enjoying it.
The typical turnaround time is 3-5 working days. With this short delivery time, we want to give you the chance to order a bag as a gift – where speed of delivery often counts – or during a one-week stay in the UAE as a guest. To make the experience for you more easy we notify you on the current delivery time on the top section of our website.
Certainly! Here’s how ordering and shipping works for other countries:
- Ordering: Currently, Custom2you sells exclusively in the UAE to guarantee a delivery promise of 3-5 working days. However, you can still place an order to your home address in the UAE.
- International Shipping: If you wish to ship your bag to a different country, you’ll need to organize the shipment yourself. This means arranging for a courier service or shipping company to deliver the package to your desired location outside of the UAE.
- Future Expansion: Custom2you has plans to offer its products and services in other GCC countries in the future. Stay updated on these developments by following Custom2you on Instagram at #custom2you, where they post all product and service innovations.
While international shipping isn’t currently offered directly by Custom2you, you have the flexibility to arrange for it independently if you’re outside of the UAE.
Absolutely! Ordering a bag as a gift for a friend is a wonderful idea, and Custom2you makes it easy:
- Ordering Process: When placing your order, you can enter your own invoice address as well as the delivery address of your friend.
- Payment: You will make the payment for the order.
- Delivery: Custom2you will deliver the bag directly to your friend at the address you provided. They aim to complete delivery within 5 working days.
This way, you can surprise your friend with a thoughtful gift, and Custom2you will take care of the rest, ensuring prompt delivery of the bag.
You can still order a Custom2you duffle bag through our website. Here’s how:
- Place your order on our website and pay with your own credit card.
- Enter the hotel address and your room number as the delivery address.
- Ensure your mobile phone number and email address are correct.
- Inform the hotel reception that you are expecting a parcel from Aramex and authorize them to receive it and bring it to your room.
We will take care of your order. Enjoy your time in the UAE!
Yes, you can, this is one of our top user cases! Here’s how you can order bags for your whole football team with customized designs:
- Product Selection: Visit the product selection page on the Custom2you website. Choose the bag design you prefer, select the desired size, fabric color, and customize the buckles and belts according to your preference.
- Personalization: Enter the name of the first team member in the designated text field. You can also add a country flag next to each teammate’s name for personalization. Additionally, upload your club logo to be printed on the back side of the bag.
- Confirmation and Shopping Basket: Once you’ve customized the design for the first team member, confirm the design and add the bag to your shopping basket.
- Repeat for Other Team Members: Repeat the customization process for each team member, entering their individual names and selecting the same design options. Add each customized bag to your shopping basket.
- Checkout Procedure: After adding all the bags to your shopping basket, proceed to the checkout procedure.
- If you have more then 10 bags for your company club or association contact our customer service under info@custom2you.com.
By following these steps, you can easily order customized bags for your entire football team with individual names and your club logo, while also taking advantage of the discount for bulk orders.
Here’s a breakdown of how the repair service works for your bag:
- Identify Repair Needs: Determine which parts of your bag need repair, such as belts, buckles, zippers, or tears.
- Contact Custom2you: Reach out to Custom2you via email at info@custom2you.com or send a WhatsApp message to +971565331642. Include your order confirmation and a picture of the damaged bag.
- Receive Solution: Custom2you will review your request and provide a solution, either by phone call or message.
- Send the Bag: If you agree with the solution, you’ll need to send the bag to Custom2you at your own expense.
- Repair Process: Custom2you will repair the bag according to the agreed solution.
- Return of Repaired Bag: Once repaired, Custom2you will send the bag back to you.
- Costs: During the first 2 years after purchase, Custom2you covers the repair costs. After that period, repair costs are your responsibility. Custom2you will request payment via credit card before repairing the bag. If payment is not received within 30 working days, Custom2you will recycle the bag.
This repair service aims to extend the lifetime of your bag and ensure it remains functional and durable. This is one of the pillars of our sustainability vision, longer usage of our bags reduces the CO2 per year consumption.
Here’s how the return policy works for Custom2you bags:
- Conditions for Return:
- If you do not receive the bag you designed, confirmed, and paid for during your order.
- If your bag, not the packaging, is damaged during delivery.
- Contact Custom2you:
- If your bag meets the conditions for return, send an email to info@custom2you.com or a WhatsApp message to 00971 [insert WhatsApp number here].
- Include a picture of your damaged or wrongly delivered bag and your order confirmation within 2 days after receiving the shipment.
- Assessment and Confirmation:
- Custom2you will review your case and send you a confirmation email with a shipment code if your return request is approved.
- Return Process:
- Upon receiving the confirmation email, send the bag with the provided shipment code using Custom2you’s delivery partner Aramex. The return shipping costs will be covered by Custom2you.
- Reproduction and Reshipment:
- Custom2you will reproduce your bag according to your original specifications and send it back to you at no additional cost.
It’s important to note that in all other cases, such as if you decide to change your design after confirming your order, Custom2you cannot accept returns. Our bags are customized for individual use cases, and this specific return policy is confirmed by you during the checkout process. Please ensure you review your design and customization carefully before confirming your order.
To reach Custom2you’s customer service, you have a few options:
- Email: Send your inquiries to info@custom2you.com. They commit to responding either by phone or email within one working day.
- WhatsApp: You can also reach them via WhatsApp by sending a message to 00971 [insert WhatsApp number here]. Please note that as they are based in Dubai, they don’t support voice messaging on WhatsApp.
Feel free to choose the communication method that’s most convenient for you, and our team will assist you promptly!
Information
The customization options available at custom2you offer endless possibilities for creating personalized and meaningful designs. Here are some single bag user cases where customization can be utilized:
- Individualized Bag: Create your own unique bag with your name or initials, your favorite country flag, and an icon or logo representing your sports club or favorite activity.
- Personal Gym Bag: Design a gym bag personalized with your name or initials, your country flag, and a gym-related icon or the logo of your fitness club.
- Birthday Gift: Customize a bag as a birthday gift for a friend or colleague with their name or initials, their country flag, and an icon representing their favorite activity or the embroidery of their company logo.
- Newborn Baby Gift: Create a special gift for a newborn baby with their name and birth date, the country flag of their birthplace, and an icon symbolizing a desired future activity.
- Anniversary Gift: Commemorate a couple’s anniversary with a personalized bag featuring their names or initials, the flag of where they met, and wedding rings as an icon.
- Farewell Gift: Design a farewell gift for a friend or colleague with their name and initials, the flag of their home country, and an icon representing their favorite activity or the logo of their club or gym.
- Graduation Gift: Celebrate a graduate’s achievement with a custom bag featuring their name or initials, the flag of their country, and the embroidery of their school, college, or university.
- Bachelor Party Gift: Customize a bag for a bachelor party with the bachelor’s name or initials, their country flag, and an icon representing a fun activity or featuring rings for the occasion.
- Club Champion Prize: Reward the champion of a club’s golf, tennis, or table tennis tournament with a personalized bag featuring their name or initials, their country flag, and the club logo.
Here are some multiple user cases for Custom2you duffle bags, along with additional user cases:
- Sports Team: Customize duffle bags for a sports team with each member’s name or initials, the team’s flag, and the team logo.
- Family Vacation: Personalize duffle bags for a family vacation with each family member’s name or initials, the family’s country flag, and an icon representing their favorite vacation activity.
- Company Retreat: Create custom duffle bags for a company retreat with each employee’s name or initials, the company flag, and the company logo.
- School Trip: Customize duffle bags for a school trip with each student’s name or initials, the school flag, and an icon representing the destination or theme of the trip.
- Wedding Party: Design personalized duffle bags for a wedding party with each member’s name or initials, the couple’s country flag, and wedding-related icons or symbols.
- Charity Event: Create custom duffle bags for a charity event with each participant’s name or initials, the event logo, and symbols representing the cause or charity.
- Team Building Retreat: Customize duffle bags for a team-building retreat with each participant’s name or initials, the organization’s flag, and team-building activity icons.
- Travel Group: Personalize duffle bags for a travel group with each member’s name or initials, the group’s flag, and icons representing the destinations or activities planned for the trip.
- Club or Association Event: Design custom duffle bags for a club or association event with each member’s name or initials, the club or association flag, and event-specific icons or symbols.
- Graduation Class: Customize duffle bags for a graduation class with each student’s name or initials, the school flag, and graduation-related symbols or motifs.
- Music Band Tour: Create personalized duffle bags for a music band tour with each band member’s name or initials, the band logo, and symbols representing musical instruments or tour destinations.
- Wedding Gift for the Couple: Customize two bags for the couple with their individual names and the wedding date, the flag of the country where they married, and symbols such as rings or their favorite activity icon.
- Thank You Gifts for Brides: Personalize bags for brides with their names, the wedding date or initials of the couple, and an icon representing the bride’s favorite sport or activity.
- Team Bags: Create customized bags for a team with each teammate’s name, the team name, their country flag, and the team’s activity logo.
- Event Remembrance Bags: Design bags to commemorate an event with the participant’s name, the event name or date, the company logo, or an icon representing the team activity.
- Incentive Prize Bags: Personalize bags for incentive prizes with the winner’s name, the incentive name, and the company logo or an icon representing the team activity.
- Sailing Crew Bags: Customize bags for a sailing crew with each crew member’s name, the boat name or sailing number, and a sailing icon or the sailing club logo.
- Family Vacation Bags: Create personalized bags for a family vacation with each family member’s name, the vacation location and date, and an icon representing their favorite vacation activity.
These user cases showcase personal style, the versatility of customization options for Custom2you duffle bags, allowing them to be tailored to various occasions, events, and groups for a truly unique and meaningful and memorable gift or accessory.
The product development, marketing, production, and customer service of custom2you are based in the Dubai Investment Park, Dubai, UAE. We are proud to be a Dubai – UAE brand. To reach Custom2you’s customer service, you have a few options:
- Email: Send your inquiries to info@custom2you.com. We commit to responding either by phone or email within one working day.
- WhatsApp: You can also reach us via WhatsApp by sending a message to +971565331642. Please note that as we are based in Dubai, we don’t support voice messaging on WhatsApp.
Feel free to choose the communication method that’s most convenient for you, and our team will assist you promptly!
Our sustainability vision has three pillars:
- Minimize Waste Our commitment to minimizing waste begins with our production process. We adopt an on-demand production approach, meaning we only start producing your bag once your order is placed. This eliminates unnecessary overproduction and waste, ensuring that each bag is made and used with care and intention.
- Design to Last, we want you to enjoy your bag for as long as possible. That’s why we use durable components and reliable production methods to ensure longevity. Before our bags hit the market, they undergo rigorous testing for tear and water resistance. As a result, we proudly offer a 2-year repair warranty and a lifelong repair service. We stand behind the quality of our products and are committed to keeping your Custom2you bag in top condition for years to come.
- CO2 Neutralization We’re dedicated to overcompensating for our carbon footprint. That’s why we plant a tree for every bag sold, ensuring that each transaction is CO2-neutral. This initiative helps offset the carbon emissions associated with the procurement, production, and shipment of your bag. Through our partnership with Ecologi.com, we contribute to global reforestation efforts, promoting a greener future for generations to come.
Yes, a bag is a small item, and our bags consume around 11 kg of CO2 per piece. We know we will not save the planet alone, but we want to do our best in our field of work and give you, our customers, a good environmental feeling and a lot of fun by using our bags.
We at Custom2you chose Networks International for credit card transactions because they offer our customers great features and benefits:
- Secure Transactions: Networks International offers state-of-the-art security features to ensure that credit card transactions conducted through Custom2you’s platform are safe and secure. This gives our customers peace of mind, knowing that their payment information is protected from fraud and unauthorized access.
- Global Acceptance: Networks International’s payment processing solutions support a wide range of credit cards, including major international brands like Visa, Mastercard, and American Express. This ensures that our customers can use their preferred credit card for transactions, regardless of the issuing bank or country of origin.
- Convenience: With Networks International’s payment gateway integrated into Custom2you’s website, our customers can enjoy a seamless checkout experience. You can easily make purchases using your credit cards without having to navigate to external payment portals, streamlining the buying process and enhancing overall shopping convenience.
- 24/7 Customer Support: Networks International provides round-the-clock customer support to assist both Custom2you and its customers with any payment-related queries or issues. This ensures that any concerns or issues regarding credit card transactions can be promptly addressed, enhancing the overall customer experience.
Overall, partnering with Networks International enables Custom2you to offer a secure, convenient, and reliable payment experience to our customers.
Custom2you have chosen Ecologi.com as their partner for carbon offsetting and tree planting for several reasons:
- Transparency and Accountability: Ecologi.com provides transparency in their tree-planting projects, allowing Custom2you to track and verify the impact of their contributions. This ensures accountability and builds trust with customers who are concerned about environmental initiatives.
- Global Impact: Ecologi.com partners with tree-planting projects around the world, enabling Custom2you to support reforestation efforts in various regions and contribute to global carbon sequestration efforts.
- Community Engagement: Ecologi.com often involves local communities in tree-planting projects, providing economic benefits and empowering communities to participate in environmental conservation efforts. Custom2you may value this aspect of community engagement and sustainability.
Besides their commitment to sustainability, Ecologi.com enables us at Custom2you to integrate tree planting directly into our ordering process. This guarantees that the trees associated with your bag are indeed ordered and planted, providing you with assurance that your purchase is contributing to a positive environmental impact.
Products
The main arguments for the Custom2you duffle bag can be summarized as follows:
- Bolt designs and bolt colors: for people like you that like a color full world full of opportunities and activities, people like you that like individual products, designed by themself customized to their ideas.
- Customization: Custom2you offers a unique and personalized experience by allowing you to customize your duffle bag according to your preference. From choosing the design, size, fabric color, to adding personalization such as names, your initials, a activity icon or a club logos, you can create a duffle bag that truly reflects your style and identity.
- Durability and Quality: The Custom2you duffle bag is crafted from high-quality materials and features sturdy construction, ensuring durability and longevity. The use of strong materials and reinforced stitching makes the bag resilient to wear and tear, making it suitable for various activities and environments.
- Versatility: Whether for sports, travel, or everyday use, the Custom2you duffle bag is designed to meet the diverse needs of you. Its spacious interior, multiple compartments, and adjustable straps offer versatility and functionality, allowing you to carry your belongings conveniently and efficiently.
- Repair Policy: Custom2you stands behind the quality of its products with a unique repair policy. In the event of damage or wear, you as our customers can take advantage of the repair service to restore their duffle bags to optimal condition, extending the lifespan and reducing the need for replacements.
- Sustainability: Custom2you is committed to environmental sustainability and offsets the carbon footprint of its duffle bags through tree planting initiatives. By purchasing a Custom2you duffle bag, you contribute to environmental conservation efforts and reforestation programs around the world.
- Customer Service: Custom2you prioritizes customer satisfaction and provides excellent customer service. From order customization to delivery, you as our customer can expect a seamless and enjoyable shopping experience, with responsive support available to address any queries or concerns.
Overall, the Custom2you duffle bag offers a combination of customization, durability, versatility, sustainability, and customer service, making it an attractive choice for individuals seeking a high-quality and personalized bag solution.
To customize your bag, you work on the design page of the duffle bag series. There, you can see all your customizations as you design them live – what you design there will be on your order later.
- Your bag design and size
- You can choose from different designs: Mono color, Duality, Tries Diamond, and Tiger.
- You have 4 sizes to choose from within your design: XS with 18L, S with 20 liters, M with 30 liters, and L with 55 liters.
- You can choose the color of your strap and handle, the color of the lining within the strap and handle and the pipe color
- Your customization
- On the front side
- You can choose a country flag; our selection covers the whole world.
- You can add text in one or two lines in the fields Name1 and Name1. This can be a name (Brian), initials (T&B), a city (Dubai), a memorable place (Burj Khalifa), a boat name (Wanderlust), or numbers (2024).
- On the back side
- Add an icon from our selection of activities
- Or add a logo. For this, you need to upload a vector file and confirm that you are allowed to use this personal logo on your personal bag.
- Or your company/ club/ association logo (legal logo), for this please contact custom2you, we will then start the affiliate process with you if the expected order numbers and your user case matches our expectations.
- On the front side
With these options, you can create a personal bag that fits your personality, a gift for a friend, or a prize for a winner of an event or championship. Your creativity counts. We produce your bag for you and send it within 5 working days within the UAE.
Yes, of course. For this important question, we have chosen affiliates with product display within the UAE to display and promote our Custom2You duffle bags. In their outlets, you will find samples of our customizations, all duffle bag sizes, and samples of all the fabric colors available.
The components of the Custom2you duffle bags are as follows:
- Fabric: The fabric used in Custom2you duffle bags is 100% high-quality tear-resistant 350g/sqm nylon. This material provides durability and strength to withstand wear and tear.
- Belt and Handle: The belt and handle of the duffle bags are made from 100% polypropylene, a sturdy and resilient material known for its strength and durability.
- Buckles: The buckles on the Custom2you duffle bags are made of metal coated material, ensuring secure fastening and durability.
- Zipper: The zipper used in Custom2you duffle bags is of YKK quality with a dual runner system, providing smooth and reliable operation for opening and closing the bag.
- Adjustable Shoulder Belt and Handle: The duffle bags come with an adjustable shoulder belt and a closable bag handle, offering versatility in carrying options to suit individual preferences.
- Internal Compartment and Taffeta Bags: To organize luggage, shoes, and other belongings, the bag includes one internal compartment with a zipper and three separate internal taffeta bags. This allows for efficient packing and organization of items.
- CO2 Positive: Custom2you duffle bags are CO2 positive, meaning that one tree is planted for every bag sold. This initiative contributes to environmental sustainability and leads to a positive CO2 impact by purchasing the bag.
- 2-Year Repair Warranty: Custom2you offers a 2-year repair warranty for their duffle bags, providing assurance of quality and customer satisfaction.
Overall, the Custom2you duffle bags are designed with high-quality materials and thoughtful features to meet the needs of customers seeking durability, functionality, and environmental responsibility in their luggage solutions.
What are the dimensions of the custom2you duffle bags series?
Here’s the size guide for Custom2you duffle bags:
| Size | Small (S) | Medium (M) | Large (L) |
|---|---|---|---|
| Diameter (inch) | 10 | 11 | 13 |
| Diameter (cm) | 24 | 27 | 32 |
| Length (inch) | 18 | 24 | 29 |
| Length (cm) | 46 | 61 | 74 |
| Volume (liter) | 20 | 30 | 55 |
Packaging example:
- Small (S): Suitable for sports training, gym, beach, paddle tennis, table tennis, day stay, and one overnight stay.
- Medium (M): Ideal for sports training, gym, beach, table tennis, paddle tennis, day stay, one overnight stay, week trip, sauna, and spa visit.
- Large (L): Designed for sports training, beach, tennis, sailing trip, two-week trip, sauna and spa visit with own towels and bathrobe.
This size guide helps you to choose the appropriate duffle bag size based on your intended usage and storage needs.
Certainly! Custom2you offers two options for adding your club, school, association, or company logo to their duffle bags:
- For Teams or Crews (One-time Purchase of Multiple Bags):
- Visit the product selection page on the Custom2you website.
- Choose the desired bag design, size, fabric color, buckles, and belts.
- Enter the name of the first team member in the text field and select a country flag for each teammate.
- Add the logo of your club, school, association, or company on the back side of the bag.
- Confirm your design and add the bag to your shopping basket.
- Repeat this process for each team member, customizing the bags with their names and the logo.
- If you order more than 10 bags with the same design and just different names, you’ll receive a 10% discount on the list price shown on the Custom2you webpage.
- For Schools, Clubs, or Associations (Many Orders with Your Logo):
- Send an email to info@custom2you.com with your contact details.
- Custom2you will call you back to discuss the options for enabling your members, teammates, or pupils to design and purchase their bags with your authorized logo and an agreed discount.
These options provide flexibility for both individual customers and organizations to customize their duffle bags with logos and names, making them ideal for team sports, school events, club activities, or corporate branding initiatives.
The Custom2you duffle bag offers you versatile carry options to suit different preferences and situations:
- Belt Over Shoulder: Wear the duffle bag over your shoulder using the adjustable belt strap for hands-free carrying convenience.
- Handle Over Shoulder: Carry the duffle bag over your shoulder using the sturdy handle for easy transportation.
- At the Handle: Hold the duffle bag at the top handle for a comfortable grip while walking or moving around.
- Carry in Your Hand: Carry the duffle bag in your hand for quick and easy access to your belongings.
- On the Shoulder: Wear the duffle bag on your shoulder using the adjustable shoulder strap for a comfortable and secure fit.
- As a Backpacker: Convert the duffle bag into a backpack by wearing it on your back using the adjustable straps for added comfort during longer journeys.
These carry options allow you to adjust your carrying experience based on your preferences and comfort levels, making the Custom2you duffle bag suitable for various activities and travel needs.
Pricing Table for Custom2you Duffle Bag series
Delivery:
- For deliveries within the UAE: 25 AED
- No deliveries outside the UAE
Note:
- All prices include 5% VAT for the UAE.
- Each bag ordered leads automatically to a tree planed through our partner Ecoligi.com.
Can I wash a custom2you duffle bag?
Yes, of course you can wash your bag, here is the procedure we recommend.
- Preparation: Empty the bag completely, shaking out any loose dirt and crumbs. Check all pockets for items.
- Stain Pre-treatment: If there are visible stains, pre-treat them with a stain remover or a solution of mild soap. Apply the cleaner and let it sit for a few minutes, but do not let it dry.
- Hand Washing: Fill a basin or tub with cold to lukewarm water and add a mild detergent. Submerge the bag and gently clean it with your hands. Avoid wringing the bag excessively, as this can damage the material.
- Machine Washing: maximal temperature is 40 degrees Celsius. Place the bag in the protection and delivery bag to protect zippers and buckles. Use a gentle cycle and cold water.
- Rinsing: Rinse the bag thoroughly under running cold water to remove all soap residue.
- Drying: Gently press out excess water from the bag. Again, avoid strong wringing. Hang the bag to dry or lay it flat on a towel. Avoid direct sunlight as it can fade the material.
To protect the bag, continue with waterproofing before using the bag again. Make sure the bag is completely dry before you use or store it again.
If your Custom2You duffle bag has been in contact with salt water, it’s recomendable to take steps to prevent damage and maintain its quality:
- Rinse with Fresh Water: Immediately rinse the bag with fresh water to remove any salt residue. This helps prevent corrosion or deterioration of the material.
- Air Dry: Allow the bag to air dry thoroughly in a well-ventilated area, away from direct sunlight. Do not use heat sources like a dryer, as they can damage certain materials.
- Apply water resistant Protective spray (Optional): consider applying a specialized product to help repel water and maintain the material’s integrity.
- Store Properly: When not in use, store your duffle bag in a clean, dry place away from direct sunlight and moisture. Proper storage helps prolong its lifespan and prevents mold or mildew growth.
By following these steps, you can help minimize the effects of salt water exposure and keep your Custom2You duffle bag in good condition for years to come.
Can I Iron my custom2you duffle bag?
It is not possible to Iron nylon fabric used in our duffle bag. Ironing and any other cleaning or treatment method above 40 deg. Celsius will damage the fabric as the materials can melt or warp under high heat, ruining the appearance and functionality of your bag.
If you need to remove wrinkles or creases from your duffle bag, here are alternative methods you can try:
- Steam: Hang the bag in a steamy bathroom or use a handheld garment steamer to gently steam out wrinkles. Keep the steamer nozzle a safe distance away from the bag to avoid direct contact with high heat.
- Professional Cleaning: If your duffle bag has stubborn wrinkles or requires special care, consider taking it to a professional cleaner who specializes in treating bags and luggage.
Custom2you duffle bags are made from 100% nylon fabric. Nylon is not inherently UV resistant, meaning it can be susceptible to damage from prolonged exposure to sunlight. If you are concerned about UV exposure, you can take the following precautions:
- Store Indoors: When not in use, store your custom2you duffle bag indoors or in a shaded area away from direct sunlight. This helps minimize UV exposure and prolongs the life of the fabric.
- Use UV Protectant Sprays: You can apply UV protectant sprays or treatments specifically designed for nylon fabrics. These products can help enhance the UV resistance of the material and reduce the risk of damage from sunlight.
While nylon can be treated to improve its UV resistance, it’s still important to take proper care of your duffle bag and minimize its exposure to sunlight to ensure its longevity.
Here’s the example calculation for carbon offsetting of our medium size duffle bag:
- Annual Carbon Footprint per Employee: 700 kg CO2 per year
- This includes commuting, workplace energy, operational consumptions, and business travel.
- Carbon Emissions from Bag Production:
- Material Production:
- Nylon: 2.75 kg CO2
- Polypropylene: 0.31 kg CO2
- Steel (buckles): 0.08 kg CO2
- Manufacturing: 3.9 kg CO2
- Total: 6.05 kg CO2
- Material Production:
- Transportation:
- Components from Taiwan to Dubai (sea transport): 0.121 kg CO2
- From Custom2you to customer in Dubai (truck transport): 0.0072 kg CO2
- From Dubai to a friend of yours 8000 km away (air transport): 4.32 kg CO2
- Total: 4.45 kg CO2
- End of Life (Landfill): 0.36 kg CO2
- Total Carbon Consumption: 6 kg CO2 (production) + 4.45 kg CO2 (transport) + 0.36 kg CO2 (end of life) = 10.85 kg CO2
- Carbon Offset:
- The total carbon consumption per bag is approximately 10.85 kg CO2.
- To offset this, one tree is purchased per bag.
- The average carbon sequestration rate per tree is 22 kg of CO2 per year during its lifetime.
By purchasing one Custom2you duffle bag, your initial impact is positive with approximately 11 kg of CO2. In all following years, this impact increases to 22 kg of CO2. The longer you use the bag and the more friends you encourage to purchase our bags, the better the CO2 balance for our planet.
Custom2you’s decision not to use recycled components for their bags is based on their holistic approach to sustainability and carbon offsetting. Here’s a breakdown of their reasoning:
- Carbon Footprint Analysis: Custom2you has conducted a comprehensive analysis of the carbon footprint associated with their bags, considering all components of the product lifecycle. They found that the CO2 consumption of the nylon used in their bags accounts for only 16% of the total CO2 emissions per bag.
- Tree Planting Initiative: Custom2you has chosen to offset the carbon footprint of their bags through a tree planting initiative. By planting one tree per bag, they can achieve a carbon offset of 22 kg CO2 per year per tree. This initiative allows them to have a significant positive impact on the CO2 balance of the planet.
- Durability and Longevity: Custom2you focuses on producing bags with durable, high-quality components and implements a unique repair policy. By ensuring that their bags are long-lasting and repairable, they promote sustainability through product longevity. If a customer uses their bag for 11 years, the annual CO2 consumption of the bag is only 1 kg, while the tree planted for it offsets 22 kg CO2 per year.
- Sustainability Strategy: Custom2you believes that investing in tree planting initiatives and promoting product longevity is a more sustainable approach than solely focusing on using recycled materials. By considering the entire lifecycle of their products and implementing initiatives to offset carbon emissions, they aim to make a meaningful contribution to environmental sustainability.
In summary, our decision not to use recycled components is part of our broader sustainability strategy, which includes to avoid waste by purchase to order philosophy, carbon offsetting through tree planting, promoting product durability and longevity, and considering the overall environmental impact of our organisation.
Partners
Does custom2pou look for new affiliate partners with own store, how can I become a affiliate partner for custom2you?
Custom2you is actively seeking new affiliate partners to enhance the availability of its products for customers and to give them a touch and fell experience. Here’s how you can become a affiliate partner for Custom2you:
- Requirements: affiliate partners should have outlet space available to accommodate Custom2you displays, including a fabric color book, flag and icon register, as well as samples of duffle bags in sizes S, M, and L. A minimum of 1 square meter is required for the display.
- Sales Personnel: Sales personnel should be available for training in Custom2you’s specific customer experience approach. This training ensures that staff can effectively assist your customers with their customization options and provide a seamless shopping experience.
- Equipment: affiliate partners should have access to a computer with internet connectivity to facilitate online ordering through the Custom2you website.
- Trading License: A valid UAE trading license is required for distribution partners to operate legally within the region.
If you meet these criteria and are interested in becoming a distribution partner for Custom2you, please contact the customer service team via email at info@custom2you.com. They will initiate further discussions and provide additional information about the partnership opportunity.
Becoming a affiliate partner for Custom2you offers the opportunity to generate sales and sustainable profit without the need to build stock. This is made possible by leveraging the same functionality and infrastructure available on the Custom2you website, allowing partners to access the full range of customization options and product offerings.
Custom2you is interested in collaborating with affiliates to expand its market reach and increase brand visibility. Here’s how you can become an affiliate for Custom2you:
- Selection Criteria: To qualify as an affiliate for Custom2you, you should:
- Have a genuine appreciation for our product and service offerings, as well as our sustainability vision.
- Possess a minimum of 500 followers on social media platforms such as Facebook, Instagram, or TikTok within the UAE – ideal following specific activities or interests.
- Be willing to serve as a product ambassador and tester, actively promoting Custom2you products to your audience and providing us feedback for further product or service developments.
- Be interested in a sales-based monthly compensation model and be legally authorized to receive these payments.
- Contact: If you meet these criteria and are interested in becoming a Custom2you social media affiliate and brand ambassador, please reach out to our customer service team via email at info@custom2you.com. They will guide you through the application process and provide further details about the partnership opportunity.
As a Custom2you social media affiliate, you’ll have the opportunity to earn commissions based on sales generated through your promotional efforts. Additionally, you’ll play a key role in representing the Custom2you brand and sharing our customizable duffle bags with your audience, contributing to our mission of providing high-quality, sustainable products to customers in the UAE and beyond.